Are there any hidden charges?

Unlike other companies, we have no hidden charges. We charge a one off connection fee for certain numbers, then a monthly charge that covers your calls. All charges are shown clearly during purchase. If you run out of minutes, you can buy more at the same cost. Calls to most destinations are included with your plan. If you want to call premium rate numbers such as chat lines, we can normally accommodate the call, however, these calls may use your included minutes faster than normal rate calls. There are no other charges for using any of our calling features such as voicemail. We also have no minimum term so you are free to cancel if you no longer need the service and you will not be billed again.

How does the money back guarantee work?

If we can't provide you with a landline number for any reason, we will refund your purchase price. It is unusual not to qualify for a landline, however some regions have specific requirements that we will help you meet if at all possible.

What Payment Methods Do You Accept?

During the check-out process you can choose to pay with Visa or Mastercard, and you can choose to be charged in GBP, USD, EUR, JPY, CAD, AUD.

You can also pay by Bank Transfer. We have EUR, GBP and USD accounts available for you. Please include a reference to help us match the payment to your account, your name or your account number if you already have an account.

GBP - UK Pounds (£)

Account Holder: ASCENDIA LTD
Account number: 87024233
IBAN (can only receive GBP from inside the UK): GB81 TRWI 2314 7087 0242 33
UK Sort Code: 23-14-70
Address: TransferWise, 56 Shoreditch High Street, London, E1 6JJ, UK

EURO - Eurozone Countries (€)

Account Holder: ASCENDIA LTD
IBAN: BE45 9670 1742 3889
Address: TransferWise Europe SA, Avenue Louise 54, Room S52, Brussels, 1050, Belgium

USD - US Dollars ($)

Account Holder: ASCENDIA LTD
Account number: 8310006994
Wire routing number: 026073008
ACH/ABA routing number: 026073150
Account type: Checking
Address: TransferWise, 19 W 24th Street, New York, 10010, United States