DropCall365 payment processing is provided by Ascendia LTD. Registered in England & Wales Number: 10450685. Registered address: 3 Wood Row, Throop Road, Bournemouth, BH8 0DN. DropCall365 is a trading name of Aquila Nidum Limited, registered company number 2981009. Telephony services are provided to customers in accordance with the terms and conditions set forth in this agreement. These Terms and Conditions are effective from the date shown above and supersede all prior versions.

By registering for, activating, making use of, or by paying for DropCall365.com services, you acknowledge having read and agreed to these terms, and you represent that there is no legal impediment to your entering or being bound by this agreement.

Usage of DropCall365.com services will be charged according to the current price list as made available on the DropCall365.com site. Changes to our pricing shall become effective immediately upon posting to the site.

DropCall365.com does not store credit card data. Payments are processed by Ascendia Ltd. Our card payment processor is CCbill and all transactions are processed by them in accordance with their privacy and legal policies. Your use of cards to pay for the DropCall365.com service requires your acceptance of their terms [ https://www.ccbill.com/cs/eupolicies/TC-consumer-english.html] and their privacy statement [ https://www.ccbill.com/cs/eupolicies/PP-consumer-english.html] .

DropCall365.com accepts no liability for any charges assessed by a third party provider when used in conjunction with DropCall365.com's services. Your access to and use of a service provided by a third party provider is subject to the provider's terms and conditions. As soon as your call is connected to a phone number provided by DropCall365.com, the call may be charged regardless of whether you are connected to the placer of the call.

Whilst we endeavour to provide service, there are events outside our control that may mean the service is not available.

DropCall365.com will not be liable for any damages in the event of a service disruption.

The rates that will be charged for calls will be based on a rate which is inclusive of any applicable taxes and surcharges. Should the rate not include taxes, this will be noted next to the rate in question. This rate will be the rate advertised on the DropCall365.com website at the time of the call.

Cost of call calculation will be based on the length of the call rounded up to the next nearest full minute.

If you select any of the minute-based pay-monthly plans, your service will continue until you have used your minutes or 30 days has elapsed, whichever comes first.

You can cancel your DropCall365.com account at any time, there is no minimum term for any of our products and you will not be liable for any further sums after your cancellation has been processed. Please allow one working day for us to process your cancellation request. If you wish to cancel, please contact Customer Services.

We may offer you a money back guarantee and/or a free trial period so that you can try our services to ensure that they are right for you. A free trial may be limited in features, duration, and usage. You are advised to keep a copy of any offer as these vary from time to time. We will refund up to one month of service fees back to the card you used to pay if you are not satisfied in any way. Claiming on the money back guarantee will cancel your service. To take advantage of this offer, please contact Customer Services. You will be required to prove your identity in order to recieve a refund to counteract fraud and comply with global anti-money laundering regulations.

Payment for DropCall365.com services is billed on a pre-pay basis, unless otherwise agreed by both parties. You agree that our services will not be provisioned until sufficient pre-payment has been made, and that service may be terminated immediately if sufficient pre-payment does not continue to be made. It is your ongoing responsibility to ensure that your account maintains the necessary balance to provision the service.

If you have insufficient funds credited to your account to cover your pay-as-you-go monthly line rental amount, your number will be cancelled. It may be possible to reactivate your number, however, it may not be possible in all circumstances to reactivate your number.

If your automatic payment does not clear for your pay monthly plan, your number will be cancelled. It may be possible to reactivate your number, however, it may not be possible in all circumstances to reactivate your number.

You agree that DropCall365.com records are conclusive evidence of your use of the site and service. Furthermore, you acknowledge that these records will be used to calculate charges incurred.

You agree to be held fully responsible for all use of and fees related to your account, and accept full liability and responsibility for the actions of anyone who uses the site or service via your account, whether authorised or unauthorised, except when unauthorised use is solely attributed to an act or omission on the part of DropCall365.com.

You agree that DropCall365.com should not be and is not responsible for any third party claims against us that arise from your use of the Service. Further, you agree to reimburse us for all of our costs and expenses related to the defence of any such claims, including legal fees, unless such claims are based on our wilful misconduct or gross negligence.

You must notify DropCall365.com within thirty (30) days of the date on your credit card or debit card statement if you dispute any DropCall365.com charges on that statement or such dispute will be deemed waived.

You agree to indemnify DropCall365.com and its agents, and hold them harmless from any claims or damages relating to this agreement. You agree not to hold DropCall365.com or its agents liable for any loss of business, contracts, savings or profits, or any other damages or losses (direct or consequential) to the extent that DropCall365.com liability can be limited by law.

You are expressly prohibited from using the Service for any abusive or fraudulent purpose, including using the Service in a way that interferes with our ability to provide the Service to you or other customers or avoids your obligation to pay for communications services.

DropCall365.com, in its sole discretion, may terminate your Service without advance notice if it believes you have violated the aforementioned restrictions, or if you act in a manner that is threatening, obscene, harassing, or abusive to DropCall365.com personnel.

You are liable for any and all use of the Service by any person using the Service provided to you and agree to indemnify and hold harmless DropCall365.com against any and all liability for any such use. If DropCall365.com, in its sole discretion, believes that you have violated the aforementioned restrictions, DropCall365.com may forward personally identifiable information to the appropriate authorities for investigation and prosecution and you hereby consent to such forwarding.

You are expressly prohibited from any use of the Service or any other action that, in DropCall365.com sole discretion, is deemed to present a risk to the network integrity or security of DropCall365.com or its vendors, whether directly or indirectly. DropCall365.com, in its sole discretion, may terminate your Service without advance notice if it determines your actions could cause a network disruption or security breach.

You are authorised to use the service for normal person to person telephone calls that involve one party talking to another only.

The following list gives examples of illegal, abusive, interfering, unauthorised or otherwise unacceptable or inappropriate behavior while using the Services. This list is provided by way of example and shall not be considered exhaustive.

  • Using the Services in any manner that may subject Dropcall365 or any third party to liability, damages or danger
  • Using the Services in any manner that violates any applicable third party policies or requirements that Dropcall365 has communicated to the customer
  • Using the Services in any manner that violates the UK Privacy and Electronic Communications Regulations (PECR) and/or best practices, carrier guidelines, or any other industry standards
  • Using Your connection or account to engage in illegal or fraudulent activity with respect to third parties or otherwise using your account to bypass phone identification systems
  • Using the Services to harvest any personal or health information, encrypted data, email addresses, IMEI codes or phone numbers
  • Violating or facilitating the violation of any UK or foreign law
  • Interfering with or disrupting networks connected to the Services or violating the regulations, policies or procedures of such networks
  • Using the Services, or a component of the Services, in a manner not authorised by Dropcall365.
  • Unreasonable or excessive use
  • Automated or repetitive use
  • Repeated unwanted calls or calls without a conversation being held

The terms of this agreement shall come into effect immediately upon appearing on the DropCall365.com website, as indicated by the time-stamp at the foot of this document. DropCall365.com may terminate this agreement at any time for any breach of these terms or any applicable policy as posted on the DropCall365.com website. No reimbursement for any fees charged in connection with DropCall365.com services shall be issued for such a termination.

Any provision of this agreement relating to term, payment, liability, indemnification, governing law, or confidentiality shall survive termination or expiration.

We can assign all or part of our rights or duties under this Agreement without notifying you. If we do that, we have no further obligations to you. You may not assign this Agreement or the Service without our prior written consent.

DropCall365.com Service utilises, in whole or in part, the public Internet and third party networks to transmit voice and other communications. DropCall365.com is not liable for any lack of privacy which may be experienced with regard to the Service. In addition, DropCall365.com will provide personally identifiable customer and call detail information in response to lawful government requests, subpoenas, and court orders, as well as law enforcement requests. Please refer to our Privacy Policy for additional information: Privacy Policy

DropCall365.com primarily communicates with users of the Service via text message and email. Such messages from DropCall365.com are used to communicate important information about the Service, including billing and changes to the Service, much of which is time-sensitive. DropCall365.com reserve the right to withdraw any service offered by the company immediately without prior warning or notice. You acknowledge that text messages from DropCall365.com constitutes official notice from DropCall365.com and that you are required to read in a timely manner all text messages sent to the mobile phone number specified by you at the time of registration for the Service in order to avoid any potential disruption of the Service. You also acknowledge that you are responsible for notifying DropCall365.com of any changes in your mobile phone number and payment details.

DropCall365.com will not be responsible to you for any delay, failure in performance, loss, or damage due to fire, explosion, power blackout, earthquake, volcanic action, flood, the weather elements, strike, embargo, labour disputes, civil or military authority, war, acts of God, acts or omissions of carriers or suppliers, acts of regulatory or governmental agencies, or other causes beyond our reasonable control.

You agree to treat our team with courtesty and respect. Any inflamatory, obscene or threatening contact will lead to the immediate and permanent termination of your relationship with us, with no further redress or escalation available to you.

You agree that your DropCall365.com numbers are not portable.

From time to time referral bonus offers may be advertised to existing customers. These offers may be withdrawn at any time and bonus payments are at the sole discretion of DropCall365.com. Fraudulent bonuses can be withheld where there is a reasonable suspicion that the new customer is not genuine. Referral bonuses are only paid out when the new subscriber tops up their account, and will be withdrawn if they claim on our money back guarantee.